Privacy Policy

Effective Date:

Welcome to Green Heaven Resort. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or stay with us.

1. Information We Collect

We may collect the following information:

• Full name, phone number, and email address
• Booking details (check-in/check-out dates, preferences)
• Payment-related information (only through third-party platforms)
• Any information you provide through contact forms or inquiries

2. Booking Sources

Bookings can be made through:

• Direct offline booking (phone, in-person)
• Online platforms such as Booking.com, MakeMyTrip, and similar services

Please note that when you book through third-party platforms, their privacy policies also apply.

3. How We Use Your Information

Your information is used to:

• Confirm and manage reservations
• Provide customer support
• Improve our services and guest experience
• Comply with legal obligations

4. Data Sharing

We may share your data with:

• Trusted booking platforms (e.g., Booking.com, MakeMyTrip)
• Our parent company: Chauhan Nursery
• Our tourism partner: Atiuttam

We do not sell or misuse your personal data.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

6. Cookies & Website Usage

Our website may use basic cookies to improve user experience. By using our website, you agree to this.

7. Your Rights

You may request to access, update, or delete your personal information by contacting us directly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions, please contact Green Heaven Resort directly.